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Salesforce Certified Sales Cloud Consultant Sample Questions (Q233-Q238):

NEW QUESTION # 233
A marketing department that runs many concurrent campaigns has specified that the influence timeframe for a campaign is 60 days. What is the impact on the campaign influence for opportunities when a contact is associated to an opportunity in a contact role?

A. All campaigns created within the last 60 days will be added to the campaign influence related list.
B. Campaigns in which a contact became a member within the last 60 days will be associated and displayed in Campaigns with Influenced Opportunities Report.
C. All contacts associated with campaigns will be added to the campaign influence related list.
D. Sales reps can choose which campaigns created within the last 60 days should be added to the campaign influence related list.

Answer: B

NEW QUESTION # 234
A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.
What should the consultant recommend to allow account owners to selectively share an account's contacts with opportunity owners?

A. Transfer contact ownership from themselves to the opportunity owner.
B. Add opportunity owners to the Opportunity Team and configure contact sharing.
C. Add opportunity owners to the Account Team and configure contact sharing.
D. Transfer account ownership from themselves to the opportunity owner.

Answer: C

NEW QUESTION # 235
Cloud Kicks recently completed an implementation of Sales Cloud. CK has trained its users to use the Salesforce Mobile app to access Salesforce from their mobile devices and wants to determine how often the Salesforce Mobile app is being used. What should the consultant recommend?

A. Create a custom report type between users and Identity Event Logs
B. Open a case with Salesforce
C. Use the Lightning Usage app to view Mobile activity
D. Create a custom report type between users and Mobile activity

Answer: B

NEW QUESTION # 236
Universal Containers has a customer base that includes both individual consumers and businesses. The company has implemented Person Accounts in Salesforce and has a custom object for "Policies" that needs to relate to both Person Accounts and business accounts.
What is the minimum configuration on the policy custom object needed to meet this requirement?

A. Create a master-detail account relationship.
B. Create a custom contact lookup field.
C. Create a contact lookup field and an account lookup field.
D. Create a master-detail contact relationship.

Answer: A

NEW QUESTION # 237
Northern Trail Outfitters (NTO) has a large sales department that is dispersed worldwide. Sales managers want greater visibility into the opportunities in progress with their respective teams and would like to receive email notifications when key opportunity fields are changed (e.g., amount or sales stage). However, individuals would like to control the frequency of their email notifications. Which solution should a consultant recommend for this scenario?

A. Configure Chatter and its related notification settings to provide relevant updates to interested sales managers.
B. Configure the individual Salesforce for Outlook email settings to control notification frequency.
C. Define a workflow rule and email task that is triggered when key fields are updated to new values.
D. Configure the opportunity teams for opportunities so that only interested sales users are receiving notifications.

Answer: A

NEW QUESTION # 238
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