Quiz Oracle - 1z0-1064-22 Accurate Valid Guide Files

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Oracle 1z0-1064-22 Exam Syllabus Topics:

Topic	Details
Topic 1	Perform Email set up a-ctivities (inbound setup, outbound setup, templates) Describe DCS architecture components (themes, templates, pages)
Topic 2	Configure a Service Request Category Describe DCS components (products, contact, KM, SR creator, admin)
Topic 3	Describe entitlement concepts (coverage, milestones) Use Functional Setup Manager (FSM)
Topic 4	Service Request (SR) Management Set up SR creation and handling
Topic 5	Describe DCS enablement activities (profiles, roles, authentication) Implement an SR assignment mapping

The Oracle 1z0-1064-22 certification exam consists of 60 multiple-choice questions and must be completed within 105 minutes. The exam is available in English and Japanese and can be taken at any Pearson VUE testing center worldwide. Upon passing the exam, professionals will receive the Oracle B2B Service 2022 Implementation Professional certification, which is a valuable credential that demonstrates their expertise in implementing the Oracle B2B Service platform.

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The Oracle 1z0-1064-22 certification exam is designed for professionals who want to demonstrate their expertise in implementing the Oracle B2B Service 2022. This exam is intended for individuals who have a strong understanding of the Oracle B2B Service platform and can demonstrate their ability to implement it in an enterprise environment. The exam covers a wide range of topics, including B2B service architecture, design and implementation, integration, and troubleshooting.

Oracle B2B Service 2022 Implementation Professional Sample Questions (Q74-Q79):

NEW QUESTION # 74
What should you do to enable Password Reset in Digital Customer Service (DCS)?

A. Obtain the Change Password Link and add it to your DCS page.
B. Add the Password Reset component to your DCS application.
C. Instruct users that they can only change their password by chatting with an agent.
D. Enable the "Password Reset" option in the User Administration component.

Answer: A

NEW QUESTION # 75
Your customer has the following requirement: when filtering service requests an agent wants to see by default all those service requests that are "New", whose channel type is "Web", and are assigned to them.
Which five activities should be completed by an agent on the SR list page in order to create an appropriate personalized service request search filter?

A. In Advanced Search, confirm Record Set = Assigned to Me.
B. In Advanced Search, Add Channel Type = Web.
C. Click the Show Advanced Search icon.
D. In Advanced Search, save and select the "Set as Default" box.
E. Change the section identified with Status = New
F. In Advanced Search, select Action > Update.

Answer: A,B,C,D,E

NEW QUESTION # 76
Identify three considerations before starting the configuration of assignment rules to service requests.

A. the candidates of queues to use as criteria for your rule assignments
B. the rule sets you want to create and the rules to include in each rule set
C. the candidates of service requests to use as criteria for your rule assignments
D. the attributes of service requests to use as criteria for your rule assignments
E. the attributes of queues to use as criteria for your rule assignments

Answer: A,B,C

NEW QUESTION # 77
You need to extract all service Request (SR) data from your Engagement Cloud site from the last 12 months.
Identify two valid approaches to get this large volume of data.

A. You can download large volumes of SR data from the Analytics interface.
B. You must retrieve large volumes of data through a REST API endpoint.
C. You can schedule incremental exports as ESS jobs (also known as a "scheduled process") on a periodic basis, such as weekly or monthly.
D. You can schedule a single export as an ESS job (also known as a "scheduled process") for all 12 months of SR data.

Answer: A,D

NEW QUESTION # 78
Which four statements are correct about hotkeys for Action Commands?