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Quiz 2023 Salesforce Unparalleled Field-Service-Lightning-Consultant: Salesforce Certified Field Service Lightning Consultant Exam Actual Tests
Field-Service-Lightning-Consultant Exam Actual Tests,Sample Field-Service-Lightning-Consultant Questions Pdf,Flexible Field-Service-Lightning-Consultant Learning Mode,Field-Service-Lightning-Consultant Free Updates,Field-Service-Lightning-Consultant Exam Simulations, Quiz 2023 Salesforce Unparalleled Field-Service-Lightning-Consultant: Salesforce Certified Field Service Lightning Consultant Exam Actual Tests

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The Salesforce Field-Service-Lightning-Consultant Exam is designed for professionals who have expertise in implementing and consulting on the Salesforce Field Service Lightning platform. The exam is intended for individuals who have extensive knowledge of field service operations, including scheduling, dispatching, and managing mobile workers. The certification is ideal for those who work as consultants or administrators, as well as those who are responsible for implementing the Field Service Lightning platform for their organizations.

To be eligible for the Salesforce Field-Service-Lightning-Consultant Certification Exam, candidates must have a solid understanding of Salesforce and its various components. They should also have experience working with field service operations and be familiar with the various challenges involved in managing field service teams. The exam is designed to test a candidate's theoretical knowledge as well as their ability to apply this knowledge to real-world scenarios. Upon passing the exam, candidates will be able to demonstrate their expertise in configuring and implementing the Field Service Lightning tool within Salesforce, which can help them to advance their careers and open up new opportunities within the field service management industry.

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Field-Service-Lightning-Consultant Exam topics

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Field Service Lightning Consultant exam dumps will include the following topics:

  • Manage Work Order 32%
  • Manage Case 7%
  • Manage Assets 5%
  • Manage Scheduling and Optimization 28%

Salesforce Certified Field Service Lightning Consultant Sample Questions (Q167-Q172):

NEW QUESTION # 167
Universal Containers is experiencing an issue where Technicians are repeatedly called back to a job that has been completed in the past. How should a Consultant recommend this information be tracked?

  • A. Create a new Work Order and relate it to the Customer.
  • B. Update a field called "Repeat Call" on the initial Work Order.
  • C. Create new Work Order Line Items under the initial Work Order.
  • D. Create a new Work Order and relate it to the previous Work Order.

Answer: D


NEW QUESTION # 168
Service appointments in a "cannot complete" status may indicate that an additional part or expert assistance is needed to complete the work. Universal containers defined that service appointments in a "cannot complete" status are unable to be rescheduled or unscheduled for history tracking purposes.
Which two items should the consultant recommend to meet the requirement?
Choose 2 answers

  • A. Define "cannot complete" as a pinned status for auto-dispatch services.
  • B. Ensure that status transitions are configured to prevent the update from "cannot complete" to "none'.
  • C. Define "cannot complete" as a pinned status for scheduling and optimization services.
  • D. Ensure that status transition are configured to allow the status update from "cannot complete" to "scheduled".

Answer: B,C


NEW QUESTION # 169
Universal Containers (UC) wants to measure their adherence to specific SLAs for all Work Orders. In which order should a Consultant Implement the setup to achieve this requirement?

  • A. Set Up Milestones, Set Up Entitlements Process for Work Orders, Create Entitlement records.
  • B. Create Entitlement records, Set Up Entitlements Process for Work Orders, Set Up Milestones.
  • C. Set UP Milestones, Create Entitlement records, Set Up Entitlements Process for Work Orders.
  • D. Set Up entitlements Process for Work Orders, Set Up Milestones, Create Entitlement records.

Answer: A


NEW QUESTION # 170
Universal Containers is outsourcing work to a third-party Contractor. This Contractor is committed to working 100 hours per week. How should this be configured in the system?

  • A. Create 5 Resources with 20 hours available a week.
  • B. Create a Capacity-based Resource with 100 hours capacity a week.
  • C. Create 100 Service Appointments with Contractors as Required Resources.
  • D. Create a Resource with 20 hours available a day.

Answer: B


NEW QUESTION # 171
Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site.
The starting point of the SLA is when the Work Order Status is set to "Technician Wrap Up. " The Technician is required to provide confirmation that wrap up is completed.
Which three configurations should a Consultant implement to ensure this can be achieved? (Choose three.)

  • A. Create custom fields to capture that the Wrap Up Activities have been completed.
  • B. Create a Milestone which has entry criteria for Status = Technician Wrap Up.
  • C. Create a Workflow to close the Milestone when the Wrap Up is complete.
  • D. Create a Process to call a Flow that completes the Milestone when the Wrap Up is complete.
  • E. Create an Entitlement Process which has entry criteria for Status = Technician Wrap Up.

Answer: B,C,E


NEW QUESTION # 172
......

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