Pass Guaranteed Quiz 2023 Fantastic Field-Service-Consultant: Salesforce Certified Field Service Consultant Valid Test Pass4sure

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The Salesforce Field-Service-Consultant Certification Exam covers various topics related to the Salesforce Field Service Lightning solution, including Service cloud, Salesforce mobile app, Field Service Lightning, and the Lightning platform. The exam is made up of 60 multiple-choice questions, and candidates have 105 minutes to complete the exam. The passing score for the exam is 63%, and the exam fee is $200 USD. This exam is available in English and Japanese languages.

The Salesforce Field-Service-Consultant Exam covers a range of topics related to field service management, including scheduling and dispatching, workforce management, mobile workforce enablement, and customer communication. The exam is designed to test a candidate's knowledge and skills in these areas to ensure that they are equipped to handle real-world challenges in the field.

Salesforce Certified Field Service Consultant Sample Questions (Q74-Q79):

NEW QUESTION # 74
Northern Trail Outfitters is implementing drip feed dispatching. When testing the new functionality, the drip does not dispatch appointments as expected. A consultant is engaged to troubleshoot the issue.
What is preventing the drip feed from triggering?

A. Other scheduled jobs are dispatching appointments and exceeding the drip feed value.
B. The status on completed appointments can only be Canceled, Completed, or Cannot Complete.
C. The default drip feed setting is overriding the drip feed rate on a service territory.
D. The appointment status is going from Scheduled to Completed.

Answer: A

NEW QUESTION # 75
Northern Trail Outfitters wants to improve overall responsiveness to customers.
Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?

A. Enable Drip-feed to dispatch the next appointments.
B. Leverage Resource Schedule Optimization.
C. Shuffle daily work manually via the Gantt.
D. Configure the Auto Dispatch scheduled job.

Answer: C

NEW QUESTION # 76
A customer has been having problems with SMS responses getting the default keyword response rather than the appropriate next keyword response.
What are two potential reasons for this unexpected response?
Choose 2 answers

A. Next keyword was not specified on the outbound message.
B. Responses are not sent within the Conversation Window.
C. Responses are not sent within 24 hours of the outbound message.
D. Response contained "stop" in the message content.

Answer: A,C

NEW QUESTION # 77
Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only. How can this be configured?

A. Ensure the Resource's Address is in the same Match Territory as the Service Appointments.
B. Mark the Service Territory's Resources as Required on the Service Appointments.
C. Include the Resource Availability Work Rule in the Scheduling Policy.
D. Include the Match Territory Work Rule in the Scheduling Policy.

Answer: D

NEW QUESTION # 78
Service resources at Universal Containers (UC) frequently work in more than one service territory. The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use the service resource's primary territory when scheduling, UC also wants the scheduling policy to look at the resource's secondary service territories.
Which two scheduling policy changes should a Consultant recommend?
Choose 2 answers

A. Select Working Location Enable Primary on the Working Territories Work Rule.
B. Include the Match Territory Work Rule.
C. Deselect Working Location Enable Primary on the Working Territories Work Rule.
D. Remove the Match Territory Work Rule.

Answer: A,D

NEW QUESTION # 79
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