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Potential Candidates and Their Abilities
The MB-240 test is created for the Microsoft Dynamics 365 Customer Engagement Functional Consultants who already have some field service expertise. The individuals who aspire to take this certification exam should have the ability to accomplish the following technical tasks:
- Manage assets and agreements;
- Manage field service mobility.
- Schedule and dispatch work orders;
- Configure field service applications;
- Manage inventory and purchasing;
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Preparation Process in 6 Steps
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Step 1: Check Out Microsoft Documentation
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Microsoft Dynamics 365 Field Service Functional Consultant Sample Questions (Q54-Q59):
NEW QUESTION # 54
DRAG DROP
Your organization wants to use the Field Service Mobile App for technicians in the field.
You need to install the solution, so it can be configured for mobile technicians.
What are the four steps you need to perform, in sequence, to ensure the mobile solution is ready for configuration and deployment? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 55
You are a Dynamics 365 for Field Service Mobile (FSM) customizer.
Technicians report that they are not seeing their Bookings in the FSM app.
You need to investigate why they cannot see their bookings.
What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.
- A. Check if sync filter on Bookable Resource Booking entity is too restrictive for offline mode.
- B. Check sync filter on Bookable Resource Booking View.
- C. Check that FSM app is synching to server.
- D. Check Drip Scheduling setting on the Bookable Resource.
- E. Check if sync filter on Bookable Resource entity is too restrictive for offline mode.
Answer: A,D,E
Explanation:
Section: Manage field service mobility
Explanation/Reference:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/mobile-faq-bookings-not- showing
NEW QUESTION # 56
You are a Dynamics 365 for Field Service Administrator.
You have a requirement to make a custom attribute "Contract Status" required and to not allow invalid data tobe entered in the attribute.
What are three ways that you can make an attribute required on a form within the Dynamics 365 for FieldService Mobile App and ensure invalid data cannot be entered? Each correct answer presents a complete solution.
- A. Create an OnChange rule, and set a simple validation for a field to check whether the field contains data.
- B. Create an OnChange rule to highlight a field when it does not contain correct field data.
- C. Create an OnSave rule, and display a message to the user if the specific field does not meet the required conditions.
- D. Create an OnSave rule to check any field's data, but without highlighting thefield when the condition is notmet.
- E. Create an Option Set with all possible options for the attribute.
Answer: C,D,E
NEW QUESTION # 57
To improve communications with customers, your company has decided to implement Twilio, a third-party communication platform that has call and messaging capabilities.
The Twilio solution includes a number of core components to deliver the capability, all of which need to be set up.
Which five steps should you take in sequence to prepare data for optimization? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
1. Setup a twilio Account
2. Obtain Phone Numbers
3. Generate account SID and authentication token
4. Install a Twilio-managed solution
5. Configure SMS and IVR solution
NEW QUESTION # 58
You are a dispatcher for a cable installation company that provides installation services in multiple territories.
The company is using Dynamics 365 for Field Service to manage their work orders. Every time a work order iscreated, the dispatch team is manually assigning the work order to a territory in order to book the correctresources.
You are tasked with ensuring that Dynamics 365 will automatically assign work orders to territories so that thedispatcher can search for the correct resources.
Which four steps, in sequence, must be configured to ensure that when work orders are created they willautomatically be mapped to the correct territory? To answer, move the appropriate actions from the list ofactions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 59
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