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The Peoplecert ITIL-4-DITS (ITIL 4 Leader: Digital & IT Strategy) Certification Exam is a globally recognized certification that validates an individual's knowledge and expertise in the field of IT and digital strategy. This certification is designed for IT professionals who are responsible for developing and implementing digital and IT strategies within their organizations. It is an advanced-level certification that requires candidates to have a deep understanding of digital transformation, IT governance, and organizational change management.

Peoplecert ITIL 4 Leader: Digital & IT Strategy Exam Sample Questions (Q14-Q19):

NEW QUESTION # 14
Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?

A. The innovation will deliver significant benefit for the organization
B. The innovation is essential for the a organization to survive
C. The innovation is low cost
D. The innovation is low risk

Answer: C

NEW QUESTION # 15
An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?

A. Digital transformation
B. Organizational disruption
C. Operational technology
D. Digital positioning

Answer: A

NEW QUESTION # 16
Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?

A. Digital strategy
B. Digital transformation
C. Digital technology
D. Digital business

Answer: C

NEW QUESTION # 17
An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?

A. Customer feedback
B. Market relevance
C. Omnichannel delivery
D. Customer analytics

Answer: D

NEW QUESTION # 18
An organization has established a dear vision for digital transformation and has started their transformation journey. They have documented al their value streams and started to improve these. They use technology appropriately to maximize customer experience and operational excellence. They understand and manage risks, and they have a comprehensive approach to Identifying and using innovative Ideas.
What else do they need lot the digital transformation to succeed?

A. Management of staff skills and competence
B. Linked processes and practices to value creation
C. Improved use of automation
D. Management of threats and opportunities

Answer: A

NEW QUESTION # 19
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