Free PDF Quiz Community-Cloud-Consultant - Salesforce Certified Community Cloud Consultant Perfect Test Cram

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The Salesforce Community-Cloud-Consultant Certification Exam is designed to test the skills and knowledge of individuals who are responsible for implementing and managing Salesforce Community Cloud solutions. This certification exam is intended for professionals who work with customers, partners, and employees to build and maintain online communities that drive engagement and collaboration. It is an advanced-level certification that requires candidates to have a deep understanding of Salesforce Community Cloud, including its features, functionality, and best practices.

To become a Salesforce Certified Community Cloud Consultant, candidates must have a thorough understanding of community management, collaboration, and engagement. They must also have experience in designing and implementing various community features such as branding, content management, and user management.

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The Salesforce Certified Community Cloud Consultant exam consists of 60 multiple-choice questions, which must be completed within 105 minutes. The exam fee is $200, and candidates must achieve a passing score of 65% or higher to earn the certification. The certification is valid for two years, after which it must be renewed by passing a maintenance exam or completing relevant training.

Salesforce Certified Community Cloud Consultant Sample Questions (Q211-Q216):

NEW QUESTION # 211
Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:

A. Question-to-case
B. Guest Access to the Support API
C. Email templates
D. Web-to-case

Answer: B,D

NEW QUESTION # 212
Universal Containers recently launched a Lightning Community. Members can access articles and answer each other's questions. The company wants to make sure that the Community is providing a highly engaging experience for its members. How can the Administrator help measure of the engagement and adoption in the Community on an ongoing basis?
Select one or more of the following:

A. Configure Google Analytics for the Community
B. Set periodic email delivery for standard reports and dashboards
C. Create custom reports and dashboards, and share them with Community managers
D. Download and install a Community Management package from AppExchange

Answer: D

NEW QUESTION # 213
Universal Containers needs to have their branding represented accurately in their Partner Community. What three things should the Salesforce Admin do to use Community Builder to brand the Community?

A. Apply a colour scheme that is appropriate for the Universal Containers template with the colour palette
B. Adjust kerning values in a variety of typefaces
C. Specify font family, style, and weight
D. Adjust the pixel width of the masthead
E. Use custom CSS to apply Universal Containers styles

Answer: A,B,E

NEW QUESTION # 214
Northern Trail Outfitters launches a Community using the Customer Service Template. Community members report that they do NOT have a menu option to navigate to see their work orders. The Salesforce Admin has validated the following on the Community user profile: * users Profile has Read Access on the Work Orders Object * Users Profile has a tab visible for Work Orders Object should the Salesforce Admin do to troubleshoot this issue?

A. Verify that the Navigation Menu in Community Management has "Type: Salesforce Object" and "Object Type: Work"
B. Verify that the Work Order tab is under the Selected tab in Community Settings Setup.
C. Verify that the Navigation Menu in Community Builder has "Type: Salesforce Object" and "Object Type: Work Order"
D. Verify that the Work Order tab is under the Selected tab in Community Management.

Answer: C

NEW QUESTION # 215
Universal Containers (UC) has rolled out a Customer Community where customers can ask and answer questions. UC wants to ensure that customer questions are answered in a timely manner. How can the Administrator meet this requirement?
Select one or more of the following: