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SAP E-C4HYCP-12 Certification Exam Topics:
| Topic Areas | Topic Details, Courses, Books |
|---|---|
| Performance 8% - 12% | Analyze and improve overall system performance, and troubleshoot performance issues and identify bottlenecks. |
| Product Support Processes > 12% | Identify the scope of SAP Product Support and SLAs, and describe Product Support processes (i.e. incident escalation, bug fix and patch process). |
| General Support > 12% | Use the different features, extensions and add-ons of the SAP Commerce Suite; use other platform Core features. |
| Integration > 12% | Connect the omni-commerce capabilities of SAP Commerce Cloud with other SAP products |
| Configuration > 12% | Configure the SAP Commerce Suite and its extensions and modules; resolve compilation issues, and customize the cockpits in the SAP Commerce Suite. |
SAP Certified Product Support Specialist - SAP Commerce Cloud Sample Questions (Q21-Q26):
NEW QUESTION # 21
A customer reports an error and provides the following snippet of a log file:INFO | jvm 1 | srvmain
| 2013/11/15 21:36:38.829 | ERROR [ImpExWorker<1/4>] (000000RS-ImpEx-Import) [MultiThreadedImpExImportReader] line 11 at main script: worker 1 got error com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint
'PK 3819157796645776366'. Cannot insert duplicate key in object 'dbo.users'. The duplicate key value is (8796126019588).INFO | jvm 1 | srvmain | 2013/11/15 21:36:38.876 | de.hybris.platform.jalo.JaloSystemException: com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint 'PK 3819157796645776366'. Cannot insert duplicate key in object 'dbo.users'. The duplicate key value is (8796126019588).[HY--1]What could be the root cause of the error?Note: There are 2 correct answers to this question.
- A. A primary key is used in the database instead of a unique index.
- B. The database engine verifies that the key is NOT unique and reports an exception
- C. SAP Commerce verifies that the key is NOT unique and reports an exception.
- D. The current PK sequence value is corrupt.
Answer: B,C
NEW QUESTION # 22
What should you do before you report incorrect software behavior to SAP (third-level support)?Note: There are 2 correct answers to this question.
- A. Reproduce and validate the problem on the standard out-of-the-box SAP Commerce.
- B. Test the issue on the customer's SAP Commerce installation.
- C. Tell the customer that the reported problem will be fixed in a future patch release.
- D. Document the complete technical environment information of the system where the incident occurred to provide to SAP.
Answer: A,D
NEW QUESTION # 23
Your customer is planning to use a PostgreSQL database for a new project.Where do you confirm the third-party compatibility?
- A. SAP Store
- B. SAP Support Portal
- C. SAP Community
- D. SAP Commerce official product documentation
Answer: B
NEW QUESTION # 24
Which properties can you set to use Service Layer Direct?Note: There are 2 correct answers to this question.
- A. Set persistence.legacy.mode to False in the local.properties.
- B. Set persistence.legacy.mode to False in core-spring.xml.
- C. Set the sld.enabled modifier to True in the ImpEx file.
- D. Set persistence.legacy.mode and servicelayer.prefetch to False All in the local.properties.
Answer: A,C
NEW QUESTION # 25
How are bug fixes provided to partners and customers?
- A. SAP Commerce provides a patch release that contains only bug fixes and security patches.
- B. SAP Commerce provides SAP Notes with code corrections describing the best way to fix a specific bug.
- C. SAP Commerce provides an extension that contains bug fixes.
- D. SAP Commerce delivers small jar archives called Hot Fix for the extension that fixes a specific bug.
Answer: A,B
NEW QUESTION # 26
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