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Prerequisites for CRT 211 Exam

There are no Prerequisites for Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam.

The Salesforce CRT-211 Certification Exam is designed for individuals seeking to become advanced administrators in the Salesforce ecosystem. This certification is an ideal choice for professionals who have already passed the Salesforce Administrator Certification Exam and are looking to take their skills to the next level. The exam is designed to test the candidate's knowledge and understanding of advanced Salesforce administration concepts, such as data management, security, automation, and customization.

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Salesforce Certification Preparation for Advanced Administrator Sample Questions (Q70-Q75):

NEW QUESTION # 70
Ursa Major Solar customers have two levels of support available based on their contracted services. Gold-level customers receive email and chat support with a 2-day response window. Platinum-level customers receive 24/7 phone and chat support with a 2-hour response window.
What should an administrator configure to ensure support agents respond within an appropriate service level?

A. Entitlement Process
B. Assignment Rule
C. Escalation Rules
D. Omni-Channel

Answer: C

NEW QUESTION # 71
While reviewing the quarterly forecast, a manager notices the newest team member is missing in the forecast- After looking at a few the manager can see where the sales representative has closed six opportunities this month and has three additional opportunities m progress.
Where should the administrator start troubleshooting?

A. Chide Allow Forecasting under general Information for user.
B. Create a permission set with View All Forecasting permission.
C. Assign View All Forecasting permission to the sales profile.
D. Verify the app the user is selecting and adjust tabs as needed.

Answer: C

NEW QUESTION # 72
What is the correct order of steps to follow when working with inbound change sets?

A. Deploy, Validate, Monitor
B. Validate, Deploy, Monitor
C. Monitor, Deploy, Validate
D. Deploy, Monitor, Validate

Answer: B

NEW QUESTION # 73
The administrator at Cloud Kicks (CK) is troubleshooting why users are missing expected email alerts from an automated process. The investigation shows that CK is hitting its daily limit.
What should the administrator review to resolve the issue?

A. Email Logs
B. Notification Delivery Settings
C. HTML Email Status Report
D. Outbound Messages

Answer: A

NEW QUESTION # 74
Cloud Kicks maintains Inventory in a legacy application. Management wants the information to also be available to view and report on in Saiesforce.
Which action should the administrator take to achieve this goal?

A. Create an external object that maps to the inventory application.
B. Import the data into a custom object when needed; delete after it is used.
C. Upload an Excel spreadsheet with the data into the Files tab.
D. Build a Lightning component and use SFDX to connect to the inventory app.

Answer: C

NEW QUESTION # 75
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