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CompTIA A+ Certification Exam: Core 2 Sample Questions (Q35-Q40):
NEW QUESTION # 35
A technician is investigating an employee's smartphone that has the following symptoms
* The device is hot even when it is not in use.
* Applications crash, especially when others are launched
* Certain applications, such as GPS, are in portrait mode when they should be in landscape mode Which of the following can the technician do to MOST likely resolve these issues with minimal impact? (Select TWO).
- A. Update the device's operating system
- B. Turn on autorotation
- C. Perform a factory reset
- D. Reinstall the applications that have crashed.
- E. Activate airplane mode.
- F. Close unnecessary applications
Answer: A,B
NEW QUESTION # 36
A user received the following error upon visiting a banking website:
The security presented by website was issued a different website' s address .
A technician should instruct the user to:
- A. clear the browser cache and contact the bank.
- B. close out of the site and contact the bank.
- C. continue to the site and contact the bank.
- D. update the browser and contact the bank.
Answer: A
Explanation:
Explanation
The technician should instruct the user to clear the browser cache and contact the bank (option A). This error indicates that the website the user is visiting is not the correct website and is likely due to a cached version of the website being stored in the user's browser. Clearing the browser cache should remove any stored versions of the website and allow the user to access the correct website. The user should also contact the bank to confirm that they are visiting the correct website and to report the error.
NEW QUESTION # 37
A technician has just used an anti-malware removal tool to resolve a user's malware issue on a corporate laptop. Which of the following BEST describes what the technician should do before returning the laptop to the user?
- A. Educate the user on how to reinstall the laptop OS.
- B. Educate the user on how to access recovery mode.
- C. Educate the user on common threats and how to avoid them.
- D. Educate the user on malware removal.
Answer: B
NEW QUESTION # 38
A technician is troubleshooting a customer's PC and receives a phone call. The technician does not take the call and sets the phone to silent. Which of the following BEST describes the technician's actions?
- A. Avoid distractions
- B. Deal appropriately with customer's confidential material
- C. Set and meet timelines
- D. Adhere to user privacy policy
Answer: A
Explanation:
Explanation
The technician has taken the appropriate action by not taking the call and setting the phone to silent in order to avoid any distractions and remain focused on the task at hand. This is a good example of how to maintain focus and productivity when working on a customer's PC, and will help to ensure that the job is completed in a timely and efficient manner.
NEW QUESTION # 39
A network administrator is deploying a client certificate lo be used for Wi-Fi access for all devices m an organization The certificate will be used in conjunction with the user's existing username and password Which of the following BEST describes the security benefits realized after this deployment?
- A. Multifactor authentication will be forced for Wi-Fi
- B. All Wi-Fi traffic will be encrypted in transit
- C. Rogue access points will not connect
- D. Eavesdropping attempts will be prevented
Answer: A
NEW QUESTION # 40
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