Well, it’s not hypothetical. According to Gartner, the last four years have seen a steep rise in the use of AI—up to 270%. But the real question here lies in asking how did the tides change for business; where the last few years saw an increased rerouting to Al and ML
Improving Customer Experience through AI in 2023
Well, it’s not hypothetical. According to Gartner, the last four years have seen a steep rise in the use of AI—up to 270%. But the real question here lies in asking how did the tides change for business; where the last few years saw an increased rerouting to Al and ML.
When addressing this, no one would deny the power AI gives businesses to strengthen customer engagement, encourage brand loyalty, and improve retention. And for a matter of fact— it is no replacement for human capabilities—but it does increase productivity and efficiency
