Genesys Positioned as a Major Player in IDC MarketScape

pspan style=color: #333333; font-family: Poppins; font-size: 16px; text-align: justify;Genesys®, a global cloud leader in customer experience orchestration, has been positioned in the Major Players category in the IDC MarketScape: Worldwide /spana style=margin: 0px; padding: 0px; font-size: 16px; vertical-align: baseline; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; color: #0c3b55; outline: 0px; -webkit-tap-highlight-color: rgba(0, 0, 0, 0.196); transition: color 0.15s ease 0s; font-family: Poppins; text-align: justify; href=https://www.martechcube.com/content-experience/chatbots-conversational-ai/Conversational Artificial Intelligence/aspan style=color: #333333; font-family: Poppins; font-size: 16px; text-align: justify;