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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q106-Q111):

NEW QUESTION # 106
Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC's business model relies on partners (retail outlets) reaching out to UC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?

A. Sales Cloud, Service Cloud, and Partner Relationship Management
B. Sales Cloud, B2B Commerce, and Partner Relationship Management
C. Sales Cloud, Partner Relationship Management, and Einstein
D. Sales Cloud, B2B Commerce, and Customer Community

Answer: B

Explanation:
Sales Cloud can help UC manage its direct sales team and track opportunities and revenue.
B2B Commerce can help UC provide its partners with access to its product catalog and enable them to make bulk purchases online.
Partner Relationship Management (PRM) can help UC offer discounts to partners who make large purchases, provide them with reports detailing their sales, and allow them to collaborate with UC sales representatives12.

NEW QUESTION # 107
The Northern Trail Outfitters (NTO) sales department currently uses Sales Cloud for its Sales team. The management team decided that the Sales team needs to start creating quotes based on the input from the finance department. NTO would like to implement quotes, contracted pricing, and invoicing for its customers. Invoicing will be done based on an agreed billing cycle. The finance department would like to see a report on the invoices sent and track the details of the payments received. NTO also has a need for partners to be able to self-service their pipeline and quoting through a portal.
NTO's internal team decided to use Revenue Cloud and Experience Cloud as its solution.
What should a Solution Architect recommend as NTO begins its implementation?

A. Advise the client to start with Experience Cloud.
B. Select an AppExchange product focused on contract lifecycle management.
C. Advise the client that Revenue Cloud is the starting point.
D. Develop an architectural plan to incorporate Revenue Cloud and Experience Cloud.

Answer: D

Explanation:
Revenue Cloud is a product suite that enables businesses to streamline their revenue processes, such as quoting, contracting, billing, and invoicing. It also allows businesses to create new revenue streams and improve revenue efficiency.
Experience Cloud is a digital experience platform that allows businesses to create personalized and connected sites and portals for their customers, partners, and employees. It also enables businesses to leverage their CRM data in Salesforce and integrate with other services.
implementing Revenue Cloud and Experience Cloud can provide many benefits for businesses, such as faster and easier buying process, better visibility of revenue performance, increased customer satisfaction and loyalty, and enhanced partner collaboration.
Therefore, a Solution Architect should recommend developing an architectural plan to incorporate Revenue Cloud and Experience Cloud for NTO's implementation. This way, NTO can leverage both products' capabilities to meet its needs for quotes, contracted pricing, invoicing, reporting, payments tracking, and partner self-service.
https://www.salesforce.com/products/cpq/overview/
https://www.salesforce.com/news/stories/introducing-revenue-cloud/

NEW QUESTION # 108
During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution.
Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation?
Choose 2 answers

A. Suggest that the executive team tie performance metrics to Salesforce usage.
B. Create recurring office hours for end users to call in to speak directly with the Solution Architect.
C. Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.
D. Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.

Answer: A,B

NEW QUESTION # 109
Universal Containers (UC) has implemented a new ecommerce site for its resellers. UC is leveraging a multi-cloud architecture, B2B Commerce, for building the storefront and Service Cloud Web2Case for offering case management functionality to its resellers. UC notices that the case volume is extremely high and a number of resellers are raising cases for trivial issues on the B2B Commerce site.
Which two recommendations should a Solution Architect make to help resellers use the site more efficiently and lower the casevolume?
Choose 2 answers

A. Disable anonymous users on the site.
B. Plan and conduct User Adoption Trainings for resellers on howto use the site.
C. Offload the number of cases received via Web2Case by using Email2Case.
D. Implement Case Deflection.

Answer: A,C

NEW QUESTION # 110
Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.
The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendors using Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.
What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?
Choose 2 answers

A. Does the direct Sales team co-sell with partners or sell to partners in this new channel model?
B. Do partners need to do complex configurations or create their special pricing?
C. Will partners be using CPQ tosell to our customers that areutilizing our B2B Commerce tool today?
D. What do we need to invest inorder to build the channel andwhere does that investment come from?

Answer: B,C

NEW QUESTION # 111
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