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The MS-720: Microsoft Teams Voice Engineer Exam is a comprehensive exam that covers a wide range of topics related to Microsoft Teams voice solutions. The exam covers topics such as configuring voice policies, call routing, call quality, and troubleshooting voice issues. The exam also covers topics related to integrating Microsoft Teams with on-premises telephony systems.

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Microsoft Teams Voice Engineer Sample Questions (Q44-Q49):

NEW QUESTION # 44
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You create a new Teams user named User1.
You need to enable User1 as an agent in a call queue.
What should you do first?

A. Enable hosted voicemail for User1.
B. Assign a phone number to User1.
C. Assign a dial plan to User1.
D. Enable Enterprise Voice for User1.

Answer: D

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue

NEW QUESTION # 45
You have a Microsoft Teams Phone deployment. The 613 7010 5XXX phone number range is allocated to the Session Border Controller (SBQ. A user named User! is configured as shown in the following exhibit.

User1 reports that when an external caller attempts to call the phone number or User1, the external caller receives an error message.
User 1 can make outbound calls, but no caller to appears.
Which two commands should you run to resolve the issues? Each correct answer presents part or the solution.
NOTE: Each correct selection is worth one point.
A)

B)

C)

D)

E)

A. Option D
B. Option C
C. Option E
D. Option A
E. Option B

Answer: A,D

Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csonlinevoiceuser?view=skype-ps

NEW QUESTION # 46
You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer are a. NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 47
In the Microsoft Call Quality Dashboard, you discover an increasing trend of poor-quality calls.
You need to implement a solution to identify problematic sites.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

A. Run the CQD User Feedback (Rate My Call) Report.
B. Upload a file to the Tenant Data Upload page.
C. Create an endpoint data file.
D. Upload a file to the Reporting Labels page.
E. Install the Power Bl connector for Call Quality Dashboard (CQD).
F. Create a building data file.

Answer: B,F

Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/cqd-upload-tenant-building-data

NEW QUESTION # 48
From Voice in the Microsoft Teams admin center, you select Operators and add an operator.
You need to enable users for Microsoft Teams Phone.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Answer:

Explanation:

1 - Acquire phone numbers.
2 - Create vaild emergency addresses.
3 - Assign phone numbers to users.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/operator-connect-configure

NEW QUESTION # 49
......

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