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What is Digital Strategy. A Complete Guide
Digital strategy is a wide-ranging term. It is an evolving business strategy designed to improve performance and operations by use of technology. As the world continues to digitize almost everything, all strategies of business will soon focus primarily on digital strategy.
In this post, we’ll cover:
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- What is digital strategy?
- What should a digital strategy include?
- How do you create a digital marketing strategy?
- Why do you need a digital marketing strategy?
Business professionals and executives are becoming increasingly aware of the importance of a well-thought-out digital strategy. If you are one of those people, or you’re simply curious about the basics of digital strategy, we’ve got you covered.
At Digital Logic, we excel in this area. Being digital is kind of our thing. In this post, our experts will cover the basics of digital strategy and what it takes to create a successful one for your business.
At its core, digital strategy is a plan of action put forth to help businesses achieve their goals, whatever they may be. This type of strategy focuses on taking current business methods and digitizing them. By taking what’s proven to work in the past, it takes a typical business strategy and enhances it by implementing technology. [ps2id id=’What should a digital strategy include?’ target=”/]
Think of it this way. Going digital is a tool designed to help reach your goals, but is not the goal itself. Whatever improving your business looks like to you, digital strategy is a way to lay out the steps needed to meet those objectives. Whether that be creating new digital media, pulling traffic towards a site, or reinventing current processes.
Digital strategy makes specific the steps a company or organization should take to create and achieve competitive advantages. It also incorporates the step-by-step plan for how to get there.
As the realm of technology expands, businesses are able to provide services that may not have been available before. This has become even more apparent in the face of the COVID-19 pandemic. Now more than ever, companies are needing to get creative with technology. Computerizing their operations has become not as much something that’s desirable, but something that’s necessary.
What should a digital strategy include?
As you become familiar with digital strategy, it is important to remember that it’s meant to integrate into your current business model. It is not a separate aspect. With that in mind, digital strategy should incorporate your basic business model. Within it is a variety of aspects. These include:
The Consumer
As with most organizations, at the heart of the business model is the consumer. Who you are looking to target is one of the most important aspects of digital strategy. After all, your goal for going digital is more than likely to attract new customers through your business or product.
The Product
With that said, you want to make sure your strategy sells your product. This could be an app, website, experience, food, wearables, or anything in between. The individual products that comprise your digital strategy must be clearly identified.
The Process
Your strategy should define what your human capital will do and how they will do it. This makes up a very important part of your digital strategy.
The People
A proper strategy will take into account the abilities of the entire team. It includes the efforts of every individual that keeps your company running. In addition to the employees, it also considers your suppliers, vendors, partners, and stakeholders.
The Platform
The platforms used to streamline your digital strategy depend on the individual goals of the company. Platforms can include (but are not limited to) the following:
- Content management systems
- Cloud servers
- Geo-based applications
- Data analytic systems
- Mixed reality
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Artificial intelligence
The Channel
Finding a channel means discovering what will be most effective in delivering your strategy.
A channel for digital strategy may include (but again, is not limited to) the following:
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- Social media platforms
- Workplace networking
- In-person or virtual shopping experiences
- Websites
- Remote connections
- Intranet
The Experience
With all things considered, it is important to maintain a vivid sense of your user experience. What are people seeing when they see your brand online? You should always make sure that your digital presence is both convincing and consistent. It is also important to keep the voice of your brand or company as authentic as possible.