5 Steps of a Phone Call. Build and Balance sales guest Richard Blank Costa Rica's Call Center.

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5 Steps of a Phone Call. Build and Balance sales guest Richard Blank Costa Rica's Call Center.

RICHARDBLANK

posted on 2 years ago — updated on 1 second ago

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Build and Balance Show has accepted Richard's invitation to join the audience for a solid discussion regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Michael Neuendorff discusses with Richard advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading.

5 Steps of a Phone Call. Build & Balance sales guest Richard Blank Costa Rica's Call Center.

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